Shipping & Returns

📦SHIPPING

We ship worldwide, but primarily serve customers in Singapore and Southeast Asia.

Delivery Times :
~Singapore order:7-15 business days
~Tracking provided via email within 3-5 days of order processing

Shipping Cost:
~ Free shipping on all orders above SGD $90

🔁RETURNS

We offer risk-free returns for 7 days after your item arrives.

To qualify for a return:
~Item must be unused, in original packaging
~Return request must be made within 7 days of delivery
~Buyer covers return shipping (Unless item is a defective)

💸REFUNDS

Once we receive your return and inspect the item,We'll process a full refund to your original payment method within 3-5 business days.

🛠️Damaged or Defective Items?

If your order arrives damaged, incorrect, or not working - Email us at support@idellin.com with a photo and your order number
We'll refund or replace it immediately. Your satisfaction is our priority.